Most of us want the same things: strong relationships and reliable results.
But, we’re human. Conflicts happen. Does that sound terrible to you? That’s ok. This might seem crazy but conflict can cue an opportunity — if we learn more about the nature of conflict, understand ourselves and our styles, habits and tendencies when we’re in stressful situations, and those of the people we work with. Then, we can sharpen our skills at navigating and managing conflict with grace and strategic strength.
This program can be adapted to you and your needs. We can come to your place of business or you can join our public workshops. Let’s talk about what’s best for you.
These skills can change the way you interact with everyone at the office, on the train, at home, even at your daughters’ basketball game. In this transformative interactive work-session, we’ll master:
- The nature of conflict
- Five conflict management styles, including a personal assessment
- Graceful assertiveness
- Difficult conversations
- Managing ongoing conflict
- Productive tension management